App support

ShopOps PreOrders support.

Installation help, purchase order aware rules, incoming inventory checks, and pre-order troubleshooting.

Installation help

Confirm Shopify access, theme compatibility, product/variant setup, and rule configuration before launch.

Troubleshooting

Check incoming inventory data, PO timing, product eligibility, variant rules, and storefront messaging.

Version placeholder

Current public support version: initial release track. Detailed changelog documentation is pending.

Response expectations

Standard requests receive an initial response within one business day. Managed clients are prioritized by plan.

IncludeStore URL, products affected, purchase order details, screenshots, and expected pre-order behavior.
DocumentationSetup documentation placeholder. Request the current setup checklist through support.

Need PreOrders help?

Send product examples and PO context so ShopOps can diagnose the rule path quickly.